Delivery Policy

China Class Global Limited
This website and all services are operated by China Class Global Limited.

How our service is delivered
We provide online language lessons. All services are delivered digitally. We do not provide any physical goods or shipping.
After successful payment, our team will contact you within 24 hours to confirm your purchase and help schedule your lessons.
Lessons take place online via video call (Zoom or similar platforms) or through our internal learning system.

Access after payment
Once your payment is confirmed, you will receive confirmation of your purchase, access details, and your lesson schedule. All information is sent via email or messaging platforms.

Timing
Your first lesson is usually scheduled within 1–3 business days after payment, depending on your availability and preferences.

Requirements
To attend lessons, you need a stable internet connection and a device (phone, tablet, or computer).

Support
If you do not receive confirmation within 24 hours, please contact us and we will resolve the issue as soon as possible.

Contact details
China Class Global Limited
Unit 2A, 17/F, Glenealy Tower
No.1 Glenealy, Central
Hong Kong S.A.R
Email: info@china-family.online
Phone: +66 644790352